Research and analysis

Second National Cancer Patient Experience Survey

• From: Department of Health
• Part of: Cancer research and treatment
• Published: 17 August 2012
• Applies to: England

Provides insight into the level of care received by nearly 72,000 inpatient and day case cancer patients.

Document

Cancer Patient Experience Survey 2011/12

PDF, 4.16MB, 168 pages

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email publications@dh.gsi.gov.uk . Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This publication compares performance with the 2010 survey, and on most questions scores have improved, with the most significant increases in positive scores seen on information and communication issues. There are 9 new questions in this year’s survey, including an overarching question asking patients to rate their overall care. This came out with 88 per cent of patients rating their care ‘excellent’ or ‘very good’.

The patients were treated between 1 September and 30 November 2011. Participation in the survey was up 1 per cent on 2010.

Document information

Published: 17 August 2012

From: Department of Health

Part of: Cancer research and treatment