Form

Register for, or make changes to, Investment Management System (IMS) accounts

Register as a new organisation to join the Investment Management System (IMS) or change your security administrators.

• From: Homes England
• Published: 28 May 2020
• Last updated: 25 February 2026 — See all updates

Applies to England

Documents

Investment Management System (IMS) Security Administrator Registration Pack

MS Word Document, 371 KB

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Details

The Investment Management System (IMS) is now closed for new funding bids but Homes England partners can use the IMS to view the progress of existing bids for the:

• Affordable Homes Programme (AHP) 2021 to 2026

• Shared Ownership and Affordable Homes Programme (SOAHP) 2016 to 2021

Bids for funding from the Social and Affordable Homes Programme (SAHP) 2026 to 2036 are made using the Affordable Housing Grants Service.

When no funding schemes are open for bidding partners can still use the IMS to:

• complete Compliance Audit (CA) returns
• complete Recycled Capital Grant Funding (RCGF) returns
• view progress of existing funding bids

How to access IMS

If your organisation is already set up on IMS you should contact your security administrator to confirm individual user registration.

Security administrator users

All organisations must have at least 1 IMS security administrator user (the maximum number is 4).

A security administrator user can grant access, permissions and authorities to other internal users within the same organisation. Internal users can then make changes to your organisational information, application and processing grant claims.

Changes to security administrators must be verified to take effect.

Set up your organisation on IMS

If your organisation is not currently set up on IMS and you now need access to complete a:

• Compliance Audit return
• RCGF return

you must complete a security administrator form. This can be found in the IMS Security Administrator Registration Pack. Your completed form should be emailed to servicedesk@homesengland.gov.uk.

If your organisation has confirmed administrator users on the Affordable Housing Grants Service and requires access to IMS for completion of a Compliance Audit or RCGF return, email provider.onboarding@homesengland.gov.uk to request IMS access.

Verify changes to existing security administrators 

If your organisation is already registered on IMS, you can change your security administrators.

You must complete the IMS security administrator form. This can be found in the IMS Security Administrator Registration Pack.

Your completed form showing any changes required should be emailed to servicedesk@homesengland.gov.uk.

Technical requirements to access IMS

For security reasons you will need to install Citrix software on the computer you will be using to access IMS.

Learn how to install Citrix to access the Investment Management System.

Published 28 May 2020

Last updated 25 February 2026 + show all updates

1. 25 February 2026

   The Investment Management System Security Administrator Registration Pack has been updated.

2. 24 February 2026

   Information on how to register or make changes to Investment Management System accounts has been updated.

3. 20 August 2021

   Added contact details for queries on registration changes.

4. 28 May 2020

   First published.