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Investment Management System: access, guidance and support

The Investment Management System is used by Homes England partners to submit bids for funding under the Affordable Homes Programme.

About the Investment Management System (IMS)

The Investment Management System (IMS) enables Homes England partners to submit and view the progress of their bids for funding. These pages provide guidance and information on:

  • how to register to use IMS
  • how to access IMS
  • how to use IMS

Contact for support

IMS will be supported during office hours and the Homes England service desk will be open from 8am to 6pm, Monday to Friday. The second line IMS user support will be open from 10am to 4pm.

Any questions about the data being entered in IMS or policy should be first directed to your Homes England lead in the relevant area office.

You can log IMS issues with the Homes England service desk. Please ensure you include all the required information in the email, with screenshots where appropriate, to help us deal with calls efficiently.

Phone: 01908 353604 Email: servicedesk@homesengland.gov.uk

Documents

Published 17 May 2011
Last updated 1 March 2021 + show all updates
  1. updated info on closure arrangements.

  2. We have added information about the IMS reopening

  3. We have added information about the extended hours and closure arrangements for IMS in March / April 2020

  4. We have added a note and link to more information about the changes to IMS operating hours in December 2019 - January 2020

  5. We have added the Investment Management System (IMS) closure arrangements - end of year 2019

  6. IMS opening hours notice for year end.

  7. Changes to opening hours for IMS

  8. First published.