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Investment Management System: access, guidance and support

The Investment Management System is used by Homes England partners to submit bids for funding under the Affordable Homes Programme.

Updates to this page

From:
Homes England
Published:
17 May 2011
Last updated:
1 September 2026
Show all updates

  1. Guidance on how to access the Investment Management System has been added. Guidance on how to install Citrix to access the Investment Management System has been removed as this is no longer needed.

  2. Year-end closure arrangements for the Investment Management System (IMS) have been removed.

  3. Year-end closure arrangements for the Investment Management System (IMS) have been added.

  4. IMS closure details for Christmas 2025 have been removed.

  5. IMS closure details for Christmas 2025 have been added.

  6. Details of extended opening hours from Monday 3 March to Friday 28 March 2025 inclusive have been added. The IMS System will be closed on Monday 31 March from midday and reopen on Tuesday 1 April 2025 by 2pm.

  7. Closure information has been removed.

  8. Added information on the extended opening hours of IMS.

  9. updated info on closure arrangements.

  10. We have added information about the IMS reopening

  11. We have added information about the extended hours and closure arrangements for IMS in March / April 2020

  12. We have added a note and link to more information about the changes to IMS operating hours in December 2019 - January 2020

  13. We have added the Investment Management System (IMS) closure arrangements - end of year 2019

  14. IMS opening hours notice for year end.

  15. Changes to opening hours for IMS

  16. First published.

About the Investment Management System (IMS)

The Investment Management System (IMS) enables Homes England partners to submit and view the progress of their bids for funding. These pages provide guidance and information on:

  • how to register to use IMS
  • how to access IMS
  • how to use IMS

Access the Investment Management System

Support contact details

The Homes England service desk is open from 8am to 6pm, Monday to Friday. The second-line IMS user support is open from 10am to 4pm.

Any questions about data entered in IMS or policy should be directed to your Homes England lead in the relevant area office.

You can log IMS issues with the Homes England service desk. Make sure you include all required information in the email, with screenshots where appropriate, to help us deal with queries efficiently.

Phone: 01908 353604

Email: servicedesk@homesengland.gov.uk

Guidance and support

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