Guidance

Rebated Oils Enquiry Services — service availability and issues

Updated 26 February 2026

Service availability

Full service available.

If you’re trying to create, sign in or reset your sign in details, check for known problems with HMRC online services.

Sign in to Rebated Oils Enquiry Services online.

Planned downtime

None.

Service issues

We are currently experiencing issues with this service.

If you are unable to submit your return you should refresh the page by using either the:

  • refresh button on the browser menu from the main menu
  • F5 button

This should allow you to continue to submit.

If that does not fix the issue, you will need to retry later in the day.

We apologise for any inconvenience this may cause.

Other services

Check availability and issues for other services.