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Guidance

Rebated Oils Enquiry Services: service availability and issues

Check the availability and any issues affecting the Rebated Oils Enquiry Services online service.

Updates to this page

From:
HM Revenue & Customs
Published:
24 August 2015
Last updated:
1 October 2026
Show all updates

  1. Planned downtime from 8:30am to 4pm on Sunday 11 October 2026 has been added.

  2. Planned downtime from 8am to 7pm on Sunday 13 September 2026 has been cancelled.

  3. Planned downtime from 8am to 7pm on Sunday 13 September 2026 has been added.

  4. A service issue about access denied errors has been added.

  5. Planned downtime from 8:30am to 5pm on Monday 6 July 2026 has been added.

  6. Planned downtime from 8:30am to 7:30pm on Sunday 28 June 2026 has been added.

  7. Planned downtime from 8:30am to 4:30pm on Thursday 4 June 2026 and from 8:30am to 6:30pm on Sunday 7 June 2026 has been added.

  8. Planned downtime from 9am to 5pm on Sunday 1 March 2026 has been added.

  9. Information added in service issues for if you are unable to submit your return.

  10. Planned downtime from 6pm to 8pm on Monday 23 February 2026 has been added.

  11. Planned downtime from 7:30am to 8am daily, from Monday 23 February 2026 to Friday 27 February 2026 has been added.

  12. Planned downtime from 7:30am to 8am on Thursday 27 November 2025 has been added.

  13. Planned downtime from 10:25am to 5:45pm on Wednesday 12 November 2025 has been added.

  14. Planned downtime from 8am to 10am on Tuesday 26 August 2025 has been added.

  15. Planned downtime from 9:30am to 4pm Sunday 17 August 2025 has been added.

  16. Planned downtime from 5:40pm to 6pm on Friday 28 March 2025 has been added.

  17. Planned downtime from 6pm to 7:45pm on Tuesday 11 March 2025 has been added.

  18. Planned downtime from 8am to 6pm on Sunday 3 November 2024 has been added.

  19. Planned downtime from 10am to 10:30am on Sunday 18 August 2024 has been added.

  20. Planned downtime from 8am to 5pm on Monday 12 August 2024 has been added.

  21. Planned downtime from 3pm to 4pm on Wednesday 24 July 2024 has been added.

  22. Planned downtime from 4pm to 5pm on Tuesday 18 June 2024 has been added.

  23. Planned downtime from 8:30am to 9pm on Sunday 9 June 2024 has been added.

  24. A service issue about accessing the Rebated Oils Enquiry Services has been resolved.

  25. A service issue about accessing the Rebated Oils Enquiry Services has been added.

  26. Planned downtime from 8am to 5pm on Monday 25 March 2024 has been added.

  27. Planned downtime from 8am to 10pm on Sunday 3 March 2024 has been added.

  28. The issues which were effecting this service have now been resolved.

  29. A service issue about accessing the Rebated Oils Enquiry Services has been added.

  30. Issues with the service have been resolved and it is now available for use.

  31. This service is currently unavailable. We are working to fix the problem and apologise for any inconvenience caused.

  32. The issues which were effecting this service have now been resolved.

  33. A service issue about accessing the Rebated Oils Enquiry Service has been added.

  34. Planned downtime from 8am to 5pm on Monday 25 July 2022 has been added.

  35. This service is now fully available.

  36. This service is currently unavailable.

  37. Planned downtime from 6:30pm to 7:30pm on Wednesday 7 July 2021 has been added.

  38. The previous service issue has been removed.

  39. There are problems accessing the Rebated Oils enquiry service at the moment. This is under urgent investigation and will be resolved as soon as possible.

  40. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  41. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  42. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  43. Planned downtime for 3 and 4 November added.

  44. Service issues section has been updated.

  45. Planned downtime has been added to this page.

  46. First published.

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Rebated Oils Enquiry Services — service availability and issues

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Latest updates on the availability and any issues affecting the Rebated Oils Enquiry Services online service.

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