Guidance

Procurement policy note 02/14: extending Mystery Shopper

Information on how the government is extending the Mystery Shopper service to carry out checks on procurement processes.

Documents

Details

As announced in Small Business: GREAT Ambition, the government has decided to extend the Cabinet Office’s Mystery Shopper service to carry out spot checks on procurement processes as well as continuing to deal with referrals raised by SMEs and other concerned suppliers.

The aim is to raise the commercial capability of contracting authorities by encouraging them to adopt good procurement practices and to make sure that public procurements don’t pose unnecessary barriers to small businesses.

Spot checks will be undertaken by examining procurement documents, usually online, on procurement portals and checking for compliance with the relevant procurement policy notes.

Published 7 February 2014