Procurement policy note 02/14: extending Mystery Shopper
Information on how the government is extending the Mystery Shopper service to carry out checks on procurement processes.
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As announced in Small Business: GREAT Ambition, the government has decided to extend the Cabinet Office’s Mystery Shopper service to carry out spot checks on procurement processes as well as continuing to deal with referrals raised by SMEs and other concerned suppliers.
The aim is to raise the commercial capability of contracting authorities by encouraging them to adopt good procurement practices and to make sure that public procurements don’t pose unnecessary barriers to small businesses.
Spot checks will be undertaken by examining procurement documents, usually online, on procurement portals and checking for compliance with the relevant procurement policy notes.
Please note the Mystery Shopper Service changed name to the Public Procurement Review Service from 29/11/18
Last updated 4 February 2019 + show all updates
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A note was added to explain the Mystery Shopper Service has recently changed names
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First published.