Promotional material

Opening public services: leaflet

Promotional leaflet outlining the principles of open public services, with examples.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


Opening public services

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This leaflet outlines the principles of open public services:

  • choice - wherever possible, we should increase choice by giving people direct control over the services they use
  • local control - power should be decentralised to the lowest appropriate level, including parish and neighbourhood councils where possible
  • diversity - public services should be open to a range of providers competing to offer a better service
  • fair access - the state’s role is to ensure fair access
  • accountability - public services should be accountable to users and to taxpayers

It gives examples for each of these principles.

Published 31 July 2011