NCSP: text messaging for test results communication

Guidance on recommended text message wording for communicating chlamydia test results from the National Chlamydia Screening Programme.



Text messaging is commonly used within the National Chlamydia Screening Programme (NCSP) to inform clients of their chlamydia test results. Although there is evidence to suggest the use of text messaging for results communication is acceptable and effective, reducing the average time from test to diagnosis and test to treatment, on review the NCSP found no published evidence on the most appropriate wording of text messages for positive test and negative test result notification.

Published 11 January 2013