This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
Draft regulations to reform the law on misleading and aggressive commercial practices.
Ref: BIS/13/1112 PDF, 81.5KB, 13 pages
Misleading and aggressive commercial practices: a new private right for consumers - overview and frequently asked questions
Ref: BIS/13/1114 PDF, 44.3KB, 6 pages
Ref: BIS/13/1110 PDF, 182KB, 24 pages
These draft regulations would give consumers a new private right to seek redress from businesses and, where appropriate, compensation where they have been the victim of a misleading or aggressive commercial practice. The new rights would apply where the consumer has entered into a contract or made a payment to the trader.
Our request for comments on the detail of the proposals closed on 11 October 2013. We will respond in due course.
See also the ‘UK implementation of the Consumer Rights Directive 2011/83/EU’ consultation for related publications on:
- Reform of Consumer Law: Draft Regulations - Government Response to Consultations on Misleading and Aggressive Practices and the European Consumer Rights Directive
- Reform of Consumer Law: Comments Proforma
- Government Response to the Recommendations of the Law Commission and Scottish Law Commission on Misleading and Aggressive Commercial Practices and the Consultation on Implementing the Consumer Rights Directive
The proposed regulations are part of a wider programme of work to reform consumer law (the ‘Consumer Law Reform Programme’).