Recall vehicles, parts or accessories in the UK
How vehicle manufacturers, producers and suppliers should run a safety recall in the UK.
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This guide provides ‘best practice’ advice on how automotive manufacturers, producers and suppliers should run a safety recall in the UK.
DVSA has a specific team called the Vehicle Safety Branch (VSB) responsible for safety recall work and it adheres to the following codes of practice:
- Code of practice on vehicle safety defects and recalls
- Code of practice on safety defects and recalls: vehicle aftermarket
The supporting safety recall leaflet should be sent out by manufacturers when issuing a recall notice to consumers.
Last updated 1 October 2021 + show all updates
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Replaced RAPEX (Community Rapid Information System) notification form with DVSA product safety notification form.
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A poster version of the UK safety recalls scheme message from DVSA has now been added.
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Additional forms have been attached which manufacturers should use when notifying DVSA that they intend to issue a recall or non-coded action.
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The 'UK safety recalls scheme: message from VOSA' leaflet has been replaced with a more user-friendly version.
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The term 'manufacturer, producer or supplier' has been changed to 'producer or distributor' in line with the GPSR 2005. There has been a change to the wording of the section on RAPEX, and to that on 'fleets, leasing and rental companies'. There have also been changes to the notification forms and a RAPEX notification form has also been introduced. An "Important message from VOSA" leaflet has been introduced, and, following a review of the codes, there is further clarification of the definition of a safety defect .
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First published.