Making Tax Digital for VAT: service availability and issues
Updated 12 November 2020
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This publication is available at https://www.gov.uk/government/publications/making-tax-digital-for-vat-service-availability-and-issues/making-tax-digital-for-vat-service-availability-and-issues
Service availability
Full service available.
If you’re trying to create, sign in or reset your user ID or password, check for known problems with Government Gateway.
Sign up your client’s business
Sign up to Making Tax Digital for VAT
Sign in to Making Tax Digital for VAT online
Planned downtime
None.
Service issues
VAT notice of assessment of tax
Some ‘VAT notice of assessment of tax’ letters recently sent to Making Tax Digital customers were issued in error.
If your business has already submitted the VAT return in question and paid the tax due or received its repayment, you can ignore this letter. You can check your position using your ‘HMRC online services’ and agents can check this on your behalf by using the ‘Manage your client’s details’ service.
Overseas businesses
If you’re unable to sign up an overseas business because you are being asked for information that only a UK based customer can give, contact the VAT helpline, giving the VAT registration numbers and business names so that HMRC can amend the customer record. This can take up to 14 days.
We’ve already amended the records of many overseas customers we’ve previously been told about and sign up for these customers should now be successful.
Other services
Check the availability and issues of other services.