If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
This letter was written by the Department for Transport to all English bus operators. It concerns changes to the Bus Service Operators Grant (BSOG) system which are due to come in next year.