Corporate report

Legal Services Board triennial review 2012

Findings from the 2012 triennial review of the Legal Services Board and Office for Legal Complaints.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government



The Legal Services Board (LSB) and the Office for Legal Complaints (the OLC) were established under the Legal Services Act 2007. The two bodies are being reviewed as part of the triennial review programme instigated by the Cabinet Office.

This report will set out the purpose of the triennial reviews, describe the process and methodology used to review the LSB and the OLC, analyse the functions of the 2 bodies and options for how to deliver such services. It will make formal recommendations on the functions and appropriate forms. It will also expose some of the issues and key themes facing the legal services market which are relevant to this review.

Published 1 August 2013