Guidance

Hospital discharge and community support: staff action cards

These action cards summarise the responsibilities of health and care staff in the hospital discharge process.

• From: Department of Health and Social Care
• Published: 21 August 2020
• Last updated: 27 October 2022
  Show all updates

  1. 27 October 2022

     Updated the HTML document by removing the key messages for all staff and put this section into a new HTML document. Amended the detail section to explain that the HTML document contains all the action cards. Amended the title to 'Hospital discharge and community support: staff action cards'

  2. 29 September 2022

     These action cards have been updated to reflect changes in the updated 'Hospital discharge and community support guidance' document. The action cards have also been published as 11 separate action cards in PDF format.

  3. 31 March 2022

     Deleted the action cards PDF and added a call out to reflect the action cards are out of date and should not be used. Updated cards will be published soon.

  4. 6 October 2021

     Updated the key messages for all staff to include a link to 'Coronavirus (COVID-19): admission and care of people in care homes', which has guidance on isolation requirements for care home residents returning from hospital.

  5. 14 July 2021

     The staff action cards have been updated to add single coordinator, case manager and transfer of care hub to the list of roles.

  6. 21 August 2020

     First published.

Applies to England

Documents

Hospital discharge and community support: key messages for all staff

HTML

Hospital discharge and community support: staff action cards (all roles)

HTML

Medical staff (doctors) - hospital discharge action card

PDF, 125 KB, 1 page

Matron, ward manager (nurse in charge) - hospital discharge action card

PDF, 143 KB, 1 page

Acute therapy teams - hospital discharge action card

PDF, 179 KB, 1 page

Bedded rehabilitation (therapies) - hospital discharge action card

PDF, 123 KB, 1 page

Adult social care teams - hospital discharge action card

PDF, 142 KB, 1 page

Local system commissioners - hospital discharge action card

PDF, 123 KB, 1 page

Managers of the discharge team - hospital discharge action card

PDF, 160 KB, 1 page

Members of the discharge team - hospital discharge action card

PDF, 142 KB, 1 page

Single coordinator - hospital discharge action card

PDF, 192 KB, 1 page

Case manager - hospital discharge action card

PDF, 169 KB, 1 page

Transfer of care hub - hospital discharge action card

PDF, 134 KB, 1 page

Details

The key messages for all staff and action cards for all roles are in an accessible format and also in individual PDF documents.

These action cards set out what specific teams and roles need to do to follow hospital discharge and community support guidance:

• medical staff (doctors)
• matron, ward manager (nurse in charge)
• acute therapy teams
• bedded rehabilitation (therapies)
• adult social care teams
• local system commissioners
• managers of the discharge team
• members of the discharge team
• single coordinator
• case manager
• transfer of care hub