Research and analysis
Home decarbonisation: the role of the residential sales and lettings sector
Behavioural research exploring the current and potential role of the sales and lettings sector in supporting homeowners to decarbonise their homes.
Documents
Details
This report presents findings from behavioural research exploring the role of estate agents, lettings agents, and property managers in home decarbonisation. It covers:
- behavioural barriers and enablers to current activities
- how to increase the impact of professionals in the residential sales and lettings sector (RSLS) on home decarbonisation in the future
DESNZ commissioned Verian to carry out the research, which involved:
- a rapid evidence review
- interviews with experts
- interviews with RSLS professionals
- online focus groups with homeowners
Updates to this page
Published 11 March 2026