Guidance

Help to Save — service availability and issues

Updated 17 November 2025

Service availability

Full service available.

Sign in to the Help to Save service.

Planned downtime

Friday 28 November 2025 10pm to 4am Saturday 29 November 2025

Due to scheduled maintenance, you will be unable to access our online service from 10pm on Friday 28 November 2025 to 4am on Saturday 29 November 2025.

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check the availability and issues of other services.