Guidance

Help to Save — service availability and issues

Updated 12 September 2025

Service availability

Full service available.

Sign in to the Help to Save service.

Planned downtime

Saturday 27 September 2025 10:30pm to 4:30am Sunday 28 September 2025

Due to scheduled maintenance, you will be unable to access our online service from 10:30pm on Saturday 27 September 2025 to 4:30am on Sunday 28 September 2025

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check the availability and issues of other services.