Guidance

Managing overseas visitors and migrant health charging: NHS trusts

Information and resources for NHS trusts to help with the management and charging of overseas visitors and migrants.

Documents

Form: pre-attendance

This file is in an OpenDocument format

Form: immigration information request

Form: undertaking to pay NHS hospital costs

This file is in an OpenDocument format

Form: clinician patient assessment

This file is in an OpenDocument format

Example letter: advice to doctors and dentists

This file is in an OpenDocument format

Example letter: request for patient information

This file is in an OpenDocument format

Example letter: reminder for patient information

This file is in an OpenDocument format

Example letter: payment request

This file is in an OpenDocument format

EEA countries and contact points

Map of EEA countries

Poster: guide to S1 forms

Poster: guide to S2 forms

Ordinary residence tool

Details

These template letters and forms have been developed with and tested by overseas visitor managers to help the NHS recover the costs of healthcare from visitors and migrants.

Published 22 August 2014
Last updated 12 October 2018 + show all updates
  1. The data protection section of the terms and conditions in 'Form: undertaking to pay NHS hospital costs' has been updated to reflect the General Data Protection Regulation 2018.
  2. Added ordinary residence tool (previously published on withdrawn page).
  3. Added 'Form: clinician patient assessment' to page and replaced ‘Example letter: request for advice from doctor/dentist’ with correct document.
  4. The following documents have been removed and added to a new page each: 'Information for primary care staff providing healthcare for overseas visitors from the European Economic Area', 'Guide to EHIC incentive scheme' and 'Information about the cross-border healthcare directive'. The following documents have been updated: 'Example letter: request for patient information', 'Example letter: reminder for patient information', 'Example letter: document acknowledgement – patient non-chargeable', 'Example letter: document acknowledgement – patient chargeable', 'Example letter: no documents received – patient chargeable' and 'Example letter: payment request'. 'Example letter: assisted conception – patient chargeable' has been added.
  5. Updated contact address for the Overseas Healthcare Team in 'Information for primary care staff providing healthcare for overseas visitors from the European Economic Area' guidance.
  6. Updated 'advice to doctors and dentists' example letter.
  7. Updated with the latest immigration information request form.
  8. New guidance for primary care staff providing healthcare to overseas visitors from European Economic Areas.
  9. New templates to be used from 6 April 2016, following updates to 'Overseas chargeable patients, NHS debt and immigration rules: guidance on administration and data sharing'
  10. Updated to include Guide to EHIC incentive scheme document.
  11. First published.