Research and analysis

Evaluation of the Universal Support delivered locally trials

This report presents findings from evaluation of the Universal Support delivered locally trials.

Documents

Evaluation of the Universal Support delivered locally trials

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Summary: Evaluation of the Universal Support delivered locally trials

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Details

This report presents findings from the evaluation of the ‘Universal Support – delivered locally’ trials, which ran in 11 areas of Great Britain between September 2014 and August 2015, with 6 areas extended for a further 3 months to November 2015.

The trials were intended to test new ways of identifying, engaging and supporting claimants that may have transitional personal budgeting or digital support needs under Universal Credit. The trials also explored different models of partnership working between local authorities, Jobcentre Plus and organisations that can provide transitional support.

The department has started to use the findings to develop and inform its strategy for Universal Support to support future design and delivery as the full Universal Credit service evolves and expands.

Published 6 July 2016
Last updated 12 July 2016 + show all updates
  1. Revised version of the report published, includes updated information in section 1.1.1 on the policy for Universal Credit payments.
  2. First published.