Guidance

Essence of Care 2010

Essence of Care has been refreshed and now contains 12 benchmarks, following a consultation exercise late in 2009. It aims to support localised quality improvement, by providing a set of established and refreshed benchmarks supporting front line care across care settings at a local level. 

Documents

How to use Essence of Care 2010

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Complete Essence of Care 2010 document

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Consolidated version of Essence of Care 2010

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Benchmarks for bladder, bowel and continence care

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Benchmarks for care environment

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Benchmarks for communication

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Benchmarks for food and drink (file replaced March 2011)

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Benchmarks for personal hygiene

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Benchmarks for prevention and management of pain

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Benchmarks for prevention and management of pressure ulcers

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Benchmarks for promoting health and well-being

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Benchmarks for record-keeping

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Benchmarks for respect and dignity

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Benchmarks for safety

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Benchmarks for self care

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Detail

The benchmarking process outlined in Essence of Care 2010 helps practitioners to take a structured approach to sharing and comparing practice, enabling them to identify the best and to develop action plans to remedy poor practice. 

This edition supersedes the previous versions originating since 2001.

How to order hard copies of Essence of Care 2010

Essence of Care will be available to purchase in hard copy as a complete document, or as individual benchmarks. Bulk order discounts are available through the publisher, TSO.  

To order by telephone:
Please call +44 (0)870 243 0123
Textphone +44 (0)870 243 3701

To order via TSO shops and official agents: