Guidance

English language requirement for public sector workers: code of practice

This guidance explains how public authorities can ensure that their public-facing staff speak English (or Welsh).

Documents

Code of practice on the English language requirement for public sector workers

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Code of practice on the English language requirement for public sector workers (Welsh translation)

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Detail

This code of practice aims to help public authorities to meet their obligations under Part 7 of the Immigration Act 2016 and so provide higher quality services to the public. It will help them to provide the appropriate level of spoken English (or English or Welsh in Wales) to be met by public-facing staff.

View the related impact assessment.