DWP's customer service lines report 2014
This report shows DWP's progress towards implementing the government's December 2013 guidance on customer service lines.
PDF, 142KB, 2 pages
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In December 2013 the government published guidance to help departments make decisions about their telephone number prefixes.
This report sets out DWP’s progress towards implementing the principles in the December 2013 guidance.
Published: 1 December 2014
Updated: 3 December 2014
- Corrected the total number of 0845 prefix customer service line numbers at October 2014.
- First published.