Guidance

Provider Direct (Work Programme) provider guidance

The Work Programme is closed, this guidance is for reference only.

• From: Department for Work and Pensions
• Published: 1 January 2011
• Last updated: 21 December 2015
  Show all updates

  1. 21 December 2015

     Revised guidance - version 13 (15 December 2015), includes new information on the process to follow for high level and low level sanctions.

  2. 30 July 2015

     Revised guidance - version 12 (30/07/2015), includes new telephone number: 0345 604 4015.

  3. 28 April 2015

     Revised guidance - version 11 (23/04/2015), includes extra guidance about Compliance Monitoring Officer checks.

  4. 1 January 2011

     First published.

This publication was withdrawn on 7 June 2022

The Work Programme has ended. Find other DWP provider guidance.

Documents

[Withdrawn] Provider Direct (Work Programme) provider guidance

PDF, 274 KB, 14 pages

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Details

This guidance explains the:

• purpose of the Provider Direct service
• security process that you will need to follow to use the service
• type of information that the Provider Direct agents are able to provide

Read the Work Programme provider guidance.