Corporate report

DfE customer service lines report: 2014

The Department for Education's (DfE) progress towards implementing government customer service telephone lines guidance.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


DfE customer service lines report: 2014


This report includes information on DfE’s:

  • numbering policy
  • customer service line telephone number prefixes
  • revenue generation

The government published guidance in September 2013 to help departments make decisions about their telephone prefixes.

Published 28 November 2014