Guidance

Decision makers’ guide: Vol 12: Pensions: staff guide

Guidance for DWP decision makers on decision making and appeals.

Documents

DMG Vol 12 Ch 74: State Pension

Ref: DMG Vol 12 ch 74 PDF, 300KB, 74 pages

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DMG Vol 12 Ch 75: Retirement Pension

Ref: DMG Vol 12 ch 75 PDF, 857KB, 162 pages

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DMG Vol 12 Ch 76: Forfeiture Act 1982

Ref: DMG Vol 12 ch 76 PDF, 28.5KB, 6 pages

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DMG Vol 12: Amendment 34, June 2016

Ref: DMG Vol 12 amendment 34 PDF, 830KB, 152 pages

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DMG Vol 12: Amendment 33, February 2016

Ref: DMG Vol 12 amendment 33 PDF, 818KB, 94 pages

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DMG Vol 12: Amendment 32, October 2015

Ref: DMG Vol 12 amendment 32 PDF, 95.9KB, 12 pages

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Detail

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

• Universal Credit
• Personal Independence Payment
• contribution-based Jobseeker’s Allowance and contribution-based Employment and Support Allowance for people who are eligible for Universal Credit

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

• benefits
• pensions

• Published: 1 June 2013
• Updated: 6 July 2016

+ full page history

• 6 July 2016 9:53am: Added revised chapter 74, 75 and 76 with list of amendments in amendment 34.
• 14 April 2016 3:34pm: Published revised amendment 33 - page 2 - amended abbreviations and statute abbreviations.
• 8 April 2016 12:23pm: Published revised chapters 74, 75 and 76 annotated to new memo 11/16.
• 7 April 2016 10:37am: Added DMG Volume 12 chapter 74: State Pension.
• 24 March 2016 3:07pm: Added revised chapter 75 with list of amendments in amendment 33.
• 26 October 2015 3:34pm: Added revised chapter 75 with list of amendments in amendment 32.
• 21 October 2015 2:27pm: Replaced chapter 75: revised with annotation to memo 23/15.
• 12 March 2015 8:07am: Added revised chapter 75 with list of amendments in amendment 31.
• 17 December 2014 3:10pm: Replaced chapter 75 revised annotated to memos 35 to 37/14.
• 11 November 2014 4:03pm: Added revised chapter 75 and new amendment 30.
• 20 August 2014 10:31am: Replaced chapter 75 with revised version. See amendment 29 for list of changes.
• 29 July 2014 2:28pm: Replaced chapter 75 with revised version. Amendment 29 lists the changes.
• 15 April 2014 12:02pm: Replaced ch 75 with revised version. See DMG memo 9/14 for details of amendments.
• 26 March 2014 3:48pm: Added revised chapter 75. The changes are listed in amendment 28 - also added.
• 1 June 2013 12:00am: First published.

• From: Department for Work and Pensions
• Part of: Decision makers’ guide: staff guide