Guidance

Decision makers’ guide: Vol 12: Pensions: staff guide

Guidance for DWP decision makers on decision making and appeals.

Published 1 June 2013
Last updated 14 March 2018 — see all updates
From:
Department for Work and Pensions

Documents

DMG Vol 12 Ch 74: State Pension

Ref: DMG Vol 12 ch 74 PDF, 315KB, 74 pages

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DMG Vol 12 Ch 75: Retirement Pension

Ref: DMG Vol 12 ch 75 PDF, 780KB, 162 pages

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DMG Vol 12 Ch 76: Forfeiture Act 1982

Ref: DMG Vol 12 ch 76 PDF, 32.8KB, 6 pages

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DMG Vol 12: Amendment 37, February 2018

PDF, 221KB, 18 pages

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DMG Vol 12: Amendment 36, October 2017

PDF, 592KB, 16 pages

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DMG Vol 12: Amendment 35, June 2017

Ref: DMG Vol 12 amendment 35 PDF, 156KB, 34 pages

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DMG Vol 12: Amendment 34, June 2016

Ref: DMG Vol 12 amendment 34 PDF, 830KB, 152 pages

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DMG Vol 12: Amendment 33, February 2016

Ref: DMG Vol 12 amendment 33 PDF, 818KB, 94 pages

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Details

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

Published 1 June 2013
Last updated 14 March 2018 + show all updates
  1. Added revised DMG volume 12 chapters 75. Amendments listed in amendment 37.
  2. Added revised DMG volume 12 chapters 75. Amendments listed in amendment 36.
  3. Added revised DMG volume 12 chapters 74 to 76. Amendments listed in amendment 35. Also deleted out of date amendment 32.
  4. Added revised DMG volume 12 chapter 75 annotated with memo 25/16.
  5. Revised DMG volume 12 chapters 74 and 76 annotated to memos.
  6. Published revised chapters 74 and 75 annotated to new memo 25/16.
  7. Added revised chapter 74, 75 and 76 with list of amendments in amendment 34.
  8. Published revised amendment 33 - page 2 - amended abbreviations and statute abbreviations.
  9. Published revised chapters 74, 75 and 76 annotated to new memo 11/16.
  10. Added DMG Volume 12 chapter 74: State Pension.
  11. Added revised chapter 75 with list of amendments in amendment 33.
  12. Added revised chapter 75 with list of amendments in amendment 32.
  13. Replaced chapter 75: revised with annotation to memo 23/15.
  14. Added revised chapter 75 with list of amendments in amendment 31.
  15. Replaced chapter 75 revised annotated to memos 35 to 37/14.
  16. Added revised chapter 75 and new amendment 30.
  17. Replaced chapter 75 with revised version. See amendment 29 for list of changes.
  18. Replaced chapter 75 with revised version. Amendment 29 lists the changes.
  19. Replaced ch 75 with revised version. See DMG memo 9/14 for details of amendments.
  20. Added revised chapter 75. The changes are listed in amendment 28 - also added.
  21. First published.