Form

Contact the RPA about SFI

Find out how to contact the Rural Payments Agency (RPA) about SFI.

From:
Rural Payments Agency and Department for Environment, Food & Rural Affairs
Published
7 June 2022
Last updated
16 April 2024 — See all updates

Applies to England

Documents

SFI query form

PDF, 868 KB, 2 pages

Details

Ask a question about SFI

If you have a general question about Sustainable Farming Incentive (SFI) or Annual Welfare Health Review (AHWR), contact us by:

  • email: ruralpayments@defra.gov.uk - for SFI use ‘SFI’ in the subject header or for Annual Welfare Health Review use ‘AHWR’ in the subject header, and include your Single Business Identifier (SBI)

  • telephone: 03000 200 301 - Monday to Friday from 8.30am to 5pm, except bank holidays

  • post: PO Box 325, Worksop, S95 1DG

How to submit a query about your SFI application, agreement or payment

You can use the Rural Payments service to raise a query about your SFI application, agreement or payment. Sign in to the Rural Payments service and select ‘Create or view a query’ to raise a new query.

Alternatively, use the SFI query form to:

  • send us further evidence or information about a query you’ve already raised

  • disagree with a letter or email you’ve received from us about your SFI application, agreement or payment

  • disagree with our decision about your SFI application, agreement or payment

For queries about the SFI pilot, use the SFI pilot query form.

To submit your completed SFI query form to us, click the ‘email form’ button at the end of the form. You’ll only be able to do this if you:

  • open the form in a PDF reader, such as Acrobat Reader

  • download and save the form to your computer

For multiple queries, submit one form for each query and send them separately.

After you’ve submitted your SFI query form, we’ll contact you to either:

  • explain what action we have taken as a result of your query

  • tell you that we do not need to take further action and explain why

How to make a complaint about SFI or appeal a decision

Follow the RPA complaints procedure if you need to make a complaint or appeal about a decision we’ve made about your SFI application, agreement or payment.

Published 7 June 2022
Last updated 16 April 2024 + show all updates

  1. Updated query form to include 'Annual Welfare Health Review' option.

  2. Update to address

  3. Form updated to include scheme year and SFI22 Early Closure Payment query check boxes.

  4. Content updated for SFI 2023.

  5. First published.

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