Corporate report

Consumer Protection Partnership: priorities 2013 to 2014

Explains the Consumer Protection Partnerships work to date, current work to deal with consumer detriment, and future work.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

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The Consumer Protection Partnership (CPP) was formed in April 2012 to identify and prioritise areas where there is greatest harm caused to consumers, coordinate collective action to deal with such detriment, and use all available tools at the disposal of each member.

This report sets out the CPP’s mission to protect consumers and prevent consumer detriment. The CPP has defined ‘detriment’ as the harm (loss of welfare) caused to individuals as a result of a problem with a commercial practice or the behaviour of a business or trader. The report covers CPP work to date and its priorities for 2014.

Published 4 November 2013