Guidance

Consumer protection - guidance on the CMA’s approach to use of its consumer powers: CMA7

How the CMA will work with its partners in the new regime to tackle market-wide consumer problems or improve consumers’ ability to make choices.

This publication was withdrawn on

This guidance has been replaced by Consumer protection enforcement guidance: CMA58

Documents

Details

This guidance sets out the CMA’s approach to the use of its consumer powers and how it will work in partnership to address market-wide consumer problems.

The fines that could be imposed on summary conviction for certain criminal offences referred to in this document were, at that time, subject to specific caps of £5,000 or above. With effect from 12 March 2015, these caps have been removed and those specific offences are now punishable by a fine of any amount. For more information see the Ministry of Justice news story.

Published 12 March 2014