Transparency data

Complaints about DWP: financial year 2019 to 2020

The number of complaints about the Department for Work and Pensions (DWP) from 1 April 2019 to 31 March 2020.

• From: Department for Work and Pensions
• Published: 12 September 2019
• Last updated: 13 May 2020 — See all updates

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Complaints about DWP: financial year 2019 to 2020

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Details

This publication records the number of complaints received:

• by DWP
• about DWP by the Independent Case Examiner (ICE)

Published 12 September 2019
Last updated 13 May 2020 + show all updates

1. 13 May 2020

   Added complaints data recorded between 1 April 2019 and 31 March 2020.

2. 2 April 2020

   Added complaints data recorded between 1 April 2019 and 31 December 2019.

3. 7 November 2019

   Added DWP complaints data for 1 April 2019 and 30 September 2019.

4. 12 September 2019

   First published.