Guidance

Compensation Recovery Unit bulletins

Information for Compensation Recovery Unit customers including compensators and their representatives and personal injury claims managers.

• From: Department for Work and Pensions
• Published: 9 January 2013
• Last updated: 1 October 2026
  Show all updates

  1. 1 October 2026

     Added latest Compensation Recovery Unit bulletin: 'Recovery of NHS charges: tariff and cap increase from 1 October 2026'.

  2. 30 September 2025

     Added latest Compensation Recovery Unit bulletin: 'Recovery of NHS charges: tariff and cap increase from 1 October 2025'.

  3. 25 September 2024

     Added Recovery of NHS charges: tariff and cap increase from 1 October 2024 document to page.

  4. 2 April 2024

     Published bulletin about: 'Recovery of NHS charges: tariff and cap increase from 1 April 2024'.

  5. 18 October 2023

     Added bulletin on the recovery of NHS charges tariff and cap increase from 2 October 2023.

  6. 1 April 2023

     Added latest Compensation Recovery Unit bulletin: 'Recovery of NHS charges: tariff and cap increase from 1 April 2023'.

  7. 29 March 2022

     Added latest Compensation Recovery Unit bulletin: 'Recovery of NHS charges: tariff and cap increase from 1 April 2022'.

  8. 23 March 2021

     Added the Tariff Mailshot "Recovery of NHS charges: Tariff and Cap increase from 1 April 2021".

  9. 23 March 2020

     Added latest CRU bulletin: Recovery of NHS charges - tariff and cap increase from 1 April 2020.

  10. 5 April 2019

      Added 'Recovery of NHS charges – tariff and CAP increases from 1 April 2019' to the page.

  11. 18 February 2019

      Published Compensation Recovery Unit (CRU) bulletin on Freephone telephone numbers.

  12. 24 October 2018

      Published Compensation Recovery Unit (CRU) bulletin on: the recovery of hospital treatment and ambulance chargers for the States of Guernsey.

  13. 19 April 2018

      Deleted out of date information: Recovery of NHS charges – tariff and CAP increases from 1 April 2017, 1 April 2016, 1 April 2015 and 1 April 2014 and CRU customer satisfaction survey 2013: bulletin 05/2013.

  14. 29 March 2018

      Published Recovery of NHS charges - tariff and CAP increases from 1 April 2018.

  15. 29 September 2017

      Published CRU customer satisfaction survey 2017: bulletin 03/2017 - closing date for responses 10 November 2017.

  16. 11 April 2017

      Published Compensation Recovery Unit circular about changes to CRU email procedure.

  17. 3 March 2017

      Published Recovery of NHS charges - tariff and CAP increases from 1 April 2017.

  18. 8 March 2016

      Published bulletin 02/2016: Recovery of NHS charges - tariff and CAP increases from 1 April 2016.

  19. 18 January 2016

      Published bulletin 01/2016: change to the postal address for Compensation Recovery Unit.

  20. 20 March 2015

      Published 2 new bulletins: increases in tariff and ceiling on charges for recovery of NHS charges, and a change to the postal address for Compensation Recovery Unit.

  21. 11 March 2014

      Published bulletin 01-2014 containing information on the annual increase in tariff and ceiling on charges for the NHS Injury Cost Recovery (ICR) Scheme. This bulletin supersedes bulletin 03-2013.

  22. 9 January 2013

      First published.

Applies to England, Scotland and Wales

Documents

Recovery of NHS charges: tariff and cap increase from 1 October 2026

HTML

Recovery of NHS charges: tariff and cap increase from 1 October 2025

HTML

Recovery of NHS charges: tariff and cap increase from 1 October 2024

HTML

Recovery of NHS charges: tariff and cap increase from 1 April 2024

HTML

Recovery of NHS charges: tariff and cap increase from 2 October 2023

HTML

Recovery of NHS charges: tariff and cap increase from 1 April 2023

HTML

Recovery of NHS charges: tariff and cap increase from 1 April 2022

HTML

Recovery of NHS charges: tariff and cap increase from 1 April 2021

HTML

Recovery of NHS charges: tariff and cap increases from 1 April 2020

HTML

Changes to Compensation Recovery Unit telephone numbers

HTML

The recovery of hospital treatment and ambulance chargers for the States of Guernsey

HTML

Recovery of NHS charges: tariff and cap increases from 1 April 2019

HTML

Recovery of NHS charges: tariff and cap increases from 1 April 2019

PDF, 110 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Recovery of NHS charges: tariff and cap increases from 1 April 2018

HTML

Recovery of NHS charges: tariff and cap increases from 1 April 2018

PDF, 92 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

CRU customer satisfaction survey 2017: bulletin 03/2017

MS Word Document, 85.5 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Changes to Compensation Recovery Unit email procedure

PDF, 11.8 KB, 1 page

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Changes to postal address for Compensation Recovery Unit: bulletin 01/2016

PDF, 99 KB, 1 page

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Changes to postal address for Compensation Recovery Unit: bulletin 02/2015

PDF, 54.5 KB, 1 page

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Commencement of Motor Traffic (Third-Party Insurance) (Cost Recovery) (Jersey) Regulations 2013: bulletin 04/2013

PDF, 26.5 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

CRU reference numbers: bulletin 02/2013

PDF, 10 KB, 1 page

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Make a payment directly to CRU: bulletin 01/2013

PDF, 20.1 KB, 1 page

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

The Compensation Recovery Unit (CRU) issues bulletins to keep customers informed about its activities. Its customers include compensators and their representatives and personal injury claims managers.