Changes to Compensation Recovery Unit telephone numbers
Updated 2 April 2024
Applies to England, Scotland and Wales
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This publication is available at https://www.gov.uk/government/publications/compensation-recovery-unit-bulletins/freephone-telephone-numbers
1. Who should read this and why
Compensation Recovery Unit compensators, representatives, injured persons
2. Action
To note changes as detailed below.
3. Contact
Compensation Recovery Unit
Telephone: 0800 1513196
Email: CRU.CustomerFeedback@dwp.gov.uk
Freephone 0800 numbers went live on 4 February 2019 to allow our UK customers to use a free phone service.
The 0800 numbers will feature on all forms and letters issued by Compensation Recovery Unit.
The website has been updated to reflect the changes which can be found in the above link.