CMR Bulletin 35

Updates and guidance on issues facing regulated claims management companies.



Claims management regulation (CMR) business bulletin number 35 contains guidance and information about:

  • GDPR & supplying information to the regulator
  • First notification of loss & unsolicited approaches
  • Considerations before referring complaints to the Financial Ombudsman Service
  • Changes to the Financial Ombudsman Service consumer complaint form
  • Short term lending complaints
  • Updates about the future of claims management regulation under the FCA
Published 7 September 2018