Guidance

CMR Bulletin 35

Updates and guidance on issues facing regulated claims management companies.

This publication was withdrawn on

This page has been withdrawn because it’s out of date. Responsibility for the regulation of Claims Management Companies has been taken over by the Financial Conduct Authority.

Documents

Details

Claims management regulation (CMR) business bulletin number 35 contains guidance and information about:

  • GDPR & supplying information to the regulator
  • First notification of loss & unsolicited approaches
  • Considerations before referring complaints to the Financial Ombudsman Service
  • Changes to the Financial Ombudsman Service consumer complaint form
  • Short term lending complaints
  • Updates about the future of claims management regulation under the FCA
Published 7 September 2018