Civil Service Leadership Statement
Updated 25 August 2016
What is the Leadership Statement?
The 2014 Civil Service Reform Progress Report and Talent Action Plan committed us to developing a Leadership Statement that explicitly sets out the behaviour that is expected from all leaders across the Civil Service. It was envisaged that such a statement would articulate the difference that people wanted to see, providing the first step towards further cultural change.
We consulted civil servants across the country and produced a clear statement that reflects their comments about the positive attributes they want to see in their leaders and in their own approach to leadership.
Leadership: What it means to us

This statement of intent takes as its starting point the responsibility of the Civil Service for the effective delivery of the government’s programme and ministers’ priorities, living its values and serving the public. It highlights the 3 key characteristics that civil servants have indicated they expect from their leaders, and that we expect Civil Service leaders to live up to. They are:
Inspiring – about our work and its future
- We will show our pride in and passion for public service, communicating purpose and direction with clarity and enthusiasm
- We will value and model professional excellence and expertise
- We will reward innovation and initiative, ensuring we learn from what has not worked as well as what has
Confident – in our engagement
- We will be straightforward, truthful and candid in our communications, surfacing tensions and resolving ambiguities
- We will give clear, honest feedback, supporting our teams to succeed
- We will be team players, and will not tolerate uncollaborative behaviour which protects silos and departmentalism
Empowering – our teams to deliver
- We will give our teams the space and authority to deliver their clearly set objectives
- We will be visible, approachable, and welcome challenge, however uncomfortable
- We will champion both difference and external experience, recognising the value they bring
- We will invest in the capabilities of our people, to be effective now and in the future
What the Leadership Statement means for civil servants
Whilst the publication of the statement represents an important milestone, what is more crucial is what is done with it to ensure it has the desired impact. In response to comments from the consultation exercise, a range of initiatives are being pursued to help civil servants develop into the leaders needed now and for the future.
What the Leadership Statement means for you and your team
- overview of the statement
- promote the statement in your place of work – print off poster-size copies of the statement and display in prominent places to raise and maintain awareness
- discuss the statement, and its implications, with your team using our draft agenda, presentation slide-pack, tips sheet and discussion cards
- Civil Service competency framework
Examples of good leadership
You told us that hearing from inspirational and recognised leaders was really useful to be able to learn and develop your own leadership capabilities. So, we have commissioned a range of successful leaders to share their experiences.
- 5 top leadership tips
- blogs from leaders across the Civil Service
- 60-second interviews with good leaders in the Civil Service
- tips from Civil Service leaders
- tips from inspirational leaders working in the private sector
Improve your leadership behaviours
- download the Leadership Statement pocket guide, which is packed with information about the Statement, as well as learning opportunities
- which part of the Leadership Statement do you find challenging? Download Inspiring, Confident and Empowering wallet cards containing useful tips for all civil servants
- make a leadership pledge and hold yourself to account. See what others have pledged so far
- Civil Service Learning courses
- assess your leadership behaviour with the Civil Service Live self-assessment tool which has now been aligned to the statement
- contact your departmental Leadership Exchange Representative (through the Collective Leadership Team) to find out what opportunities exist in your department to improve leadership
Further help and information
Contact the Collective Leadership Team
Civil Service Group
1 Horseguards Road,
London,
SW1A 2HQ