Civil Legal Aid Services from September 2019

Information for organisations interested in delivering face to face civil, and/or specialist legal advice by telephone.


Headline intentions for Civil Legal Advice Services from September 2019

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Latest updates

The LAA has today published its intentions to procure a mixture of specialist telephone advice and face to face contracts for the provision of civil legal services to encourage new entrants to the market and move towards a removal of the mandatory telephone gateway in a phased approach.

Further information on the procurement processes will be published on this page.

Published 16 May 2019