Form

Challenge a decision made by the Department for Work and Pensions (DWP)

If you think a decision is wrong, you can use this form to ask DWP to look at it again. This is called 'mandatory reconsideration'.

Documents

Mandatory reconsideration request form you download, fill in on screen, save – and then print

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Notes about how to disagree with a decision made by DWP

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Send your completed form and any relevant evidence to the address at the top of your decision letter. The notes document gives examples of evidence to provide.

You can also challenge a decision by calling the benefit office, or by writing a letter.

Find out more about how to challenge a benefit decision.

Published 5 March 2018
Last updated 28 December 2023 + show all updates
  1. Forms CRMR1W and CRMR1AW have been updated.

  2. Updated Mandatory reconsideration request form you download, fill in on screen, save – and then print (CRMR1) and Notes about how to disagree with a decision made by DWP (CRMR1 notes).

  3. First published.