Cervical screening: call and recall administration best practice

This document helps staff to run an efficient call and recall service for the NHS Cervical Screening Programme.


NHS cervical screening call and recall: guide to administrative good practice

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A call and recall service is the process of inviting women for screening on a regular basis.

Administration and support staff can use this guidance to ensure smooth and effective running of a local cervical screening call and recall service.

Published 1 February 2004
Last updated 10 April 2017 + show all updates
  1. Guidance updated April 2017.
  2. First published.