Cervical screening: call and recall administration best practice
This document helps staff to run an efficient call and recall service for the NHS Cervical Screening Programme.
Ref: PHE publications gateway number: 2017005 PDF, 582KB, 43 pages
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A call and recall service is the process of inviting women for screening on a regular basis.
Administration and support staff can use this guidance to ensure smooth and effective running of a local cervical screening call and recall service.