Guidance

Border Force customs offices list

Find a contact list of Border Force customs offices and their opening times.

Documents

Border Force customs offices contact list

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Details

Contact with Border Force customs offices must only be about urgent questions about the physical intervention by Border Force of goods at:

  • border locations
  • external temporary storage facilities (ETSF)

Border Force customs offices will only reply to questions where:

  • the question is about goods that are subject to a Border Force examination or check at the specified border location
  • any local service level agreements for clearing goods have passed

Border Force is not responsible for delays caused by other government departments, ports, agents or supply chains and will not reply to these questions.

Contact HMRC for general enquiries about customs processes.

Published 2 February 2021
Last updated 8 March 2024 + show all updates
  1. The Border Force customs offices list has been updated.

  2. The Border Force customs offices list has been updated.

  3. The Border Force customs offices list has been updated.

  4. The Border Force customs offices list has been updated.

  5. First published.