Transparency data

BIS customer service lines report: 2014

Report on the choice and use of prefix numbers for Department for Business, Innovation and Skills customer service telephone lines.


BIS annual status report on customer service lines: November 2014

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In December 2013 the government published guidance on customer service lines to help departments make decisions about their telephone number prefixes.

This report sets out the progress the Department for Business, Innovation and Skills (BIS) is making towards carrying out the recommendations in the guidance.

Published 3 December 2014