Correspondence

Alternative dispute resolution for consumers: Chartered Trading Standards Institute fees 2016

Letter from the Chartered Trading Standards Institute on the fees that they charge to alternative dispute resolution (ADR) providers.

From:
Department for Business, Energy & Industrial Strategy and Margot James
Published
13 October 2016

Documents

Alternative dispute resolution: fees - letter from CTSI 2016

PDF, 182 KB, 5 pages

Alternative dispute resolution: fees - response from Margot James MP to CTSI

PDF, 207 KB, 2 pages

Details

As a competent authority, the Chartered Trading Standards Institute are required to justify the level of fees that they charge to ADR providers each year.

Published 13 October 2016

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