This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
The government wants to make sure that lenders treat borrowers fairly.
Published: 12 December 2012
Updated: 8 May 2015
- Policy document from the 2010 to 2015 government preserved in a different format for reference
- Policy updated to reflect the transfer of consumer credit regulation from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA).
- Updated to reflect the 6 March 2013 announcement about consumer credit regulation.
- First published.