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Transfer files securely with HMRC: enquiries

Call or email HMRC for help transferring files securely.

Updates to this page

From:
HM Revenue & Customs
Published:
14 May 2025
Last updated:
7 July 2026
Show all updates

  1. The email address to contact HMRC to get help with the Transfer files securely with HMRC service has been updated.

  2. The name of the service has changed from the ‘Secure Data Exchange Service’ to ‘Transfer files securely with HMRC’.

  3. First published.

Email

Email HMRC to get help with the Transfer files securely with HMRC service: filetransfer.support@hmrc.gov.uk

Phone

Call HMRC to get help with the Transfer files securely with HMRC service.

Telephone: 03000 597 222

Outside UK: +44 3000 597 222

Opening times: Monday to Friday, 9:00am to 5:30pm. Closed bank holidays.

Find out about call charges

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