Before you call
This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not already have a personal tax account, you can set one up.
Call HMRC for:
- help with enquiries about the off-payroll working rules
- a full run-through of the Check Employment Status for Tax (CEST) tool
Monday to Friday: 8.30am to 4.30pm
Closed on Saturdays, Sundays and bank holidays.
You can also find out information in:
You’ll need to have your National Insurance number to use webchat.
Speak to an adviser online.
Use this service for help with straightforward enquires about the:
- off-payroll working rules
- questions in the Check Employment Status for Tax (CEST) tool
Find out about call charges
Write to HMRC for help with enquiries about the off-payroll working rules.