Guardian's Allowance

Online

Ask a question about Guardian's Allowance

Send HMRC a query about Guardian’s Allowance or tell them about changes that may affect your Guardian’s Allowance claim.

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Phone

Call HMRC to:

  • find out if you’re eligible for Guardian’s Allowance
  • get a claim pack
  • report a change of circumstances

Telephone:
0300 322 9080

Textphone:
0300 200 3103

Opening times:

Our phone line opening hours are temporarily changing to:

Monday to Friday: 8:30am to 4pm

This is due to having fewer advisers available to answer calls because of the measures put in place to stop the spread of coronavirus.

You can also find out information in:

Find out about call charges

Post

Write to HMRC to report a change of circumstances (for example, the child goes to live with someone else or leaves full-time education or approved training).

HM Revenue and Customs - Guardian's Allowance Unit
Child Benefit Office
PO Box 1
Newcastle upon Tyne
NE88 1AA
United Kingdom