Guardian's Allowance

Online

Ask a question about Guardian's Allowance

Send HMRC a query about Guardian’s Allowance or tell them about changes that may affect your Guardian’s Allowance claim.

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Phone

Before you call

This helpline may ask you some security questions. Make sure your personal details and address are up to date in your personal tax account or you could fail telephone security. If you do not already have a personal tax account, you can set one up.

Call HMRC to:

  • find out if you’re eligible for Guardian’s Allowance
  • get a claim pack
  • report a change of circumstances

Telephone:
0300 322 9080

Textphone:
0300 200 3103

Opening times:

Monday to Friday: 8.30am to 4pm

Closed on Saturdays, Sundays and bank holidays.

You can also find out information in:

Find out about call charges

Post

Write to HMRC to report a change of circumstances (for example, the child goes to live with someone else or leaves full-time education or approved training).

HM Revenue and Customs - Guardian's Allowance Unit
Child Benefit Office
PO Box 1
Newcastle upon Tyne
NE88 1AA
United Kingdom