Alcohol and Tobacco Warehousing Declarations: enquiries

Contact HMRC for help using the Alcohol and Tobacco Warehousing Declarations (ATWD) online service.

Email

Email HMRC if you have a question about payment warrants: salford.nwpu@hmrc.gov.uk

Phone

Call HMRC to get help using the ATWD online service.

Telephone: 0300 200 3701

Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.

Find out about call charges

Guidance

HMRC contacts

Updates to this page

Published 14 May 2025
Last updated 21 October 2025 show all updates
  1. The online form to contact HMRC has been removed as it has been decommissioned. An email address to contact HMRC about payment warrants has been added.

  2. First published.