Since 2005, community pharmacies have had to provide pharmaceutical services in a framework of clinical governance as provided for in the National Health Service (Pharmaceutical Services) Regulations 2005. These regulations were amended in October 2011 to strengthen these provisions.
New and revised approved particulars associated with the clinical governance requirements are published below. The date each requirement takes affect is set out in each approved particular.
- incident reporting
- information governance
- patient satisfaction survey
- pharmacy practice leaflet