Consultation outcome

Civil enforcement remedies: extending the range of remedies available to public enforcers of consumer law

This consultation was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

This consultation has concluded

Detail of outcome

The government has responded to this consultation through the Draft Consumer Rights Bill.

Original consultation

This consultation ran from to

Summary

Seeks feedback on options for extending the range of remedies available to enforcers of consumer law.

Documents

Consultation description

The proposals would allow remedies aimed at achieving one or more of three outcomes:

  • increased business compliance with the law
  • improved redress for consumers affected by the breach
  • more confident consumers who are empowered to exercise greater consumer choice

The consultation considers whether implementation of the Regulatory Enforcement and Sanctions Act 2008 or introducing new remedies under Part 8 of the Enterprise Act 2002 would be most appropriate. Part 8 currently allows for court-based Enforcement Orders which can be used to stop a business behaving in a particular way.

The proposals in this consultation form part of a proposed wider reform of consumer law, intended to simplify and clarify consumer law to reduce business compliance costs and empower consumers. Implementation of the proposals would require primary legislation, which we propose to do via a proposed Consumer Bill of Rights.