Universal Credit for local authorities

This collection brings together documents, information and updates about Universal Credit for local authority staff.

Universal Credit is rolling out across the country. It is helping people prepare for work, move into work and increasing their earnings in work.

Universal Credit ensures that claimants are better off in work than they are on benefits. It is available to people who are on a low income or out of work. It is replacing 6 former benefits with a single monthly payment.

Universal Credit rollout

Following a period of intensive pathfinder activity, culminating in 10 live areas by 2013, the rollout of Universal Credit commenced in the North West of England in 2014. This began with claims from single people before extending to couples and families with children later that year.

National expansion of Universal Credit commenced with the first of four tranches in February 2015. The fourth and final tranche will complete by April 2016. By that time Universal Credit will be live in all 714 Jobcentres in England, Scotland and Wales.

See the list of local authorities and jobcentres that already deliver Universal Credit and the latest Universal Credit rollout schedule for Tranches 3 and 4, starting in September 2015 and ending in April 2016.

Between now and the Spring of 2016, Universal Credit will be tested extensively before legacy benefits are migrated over to the new system from 2016.

Universal Credit partner toolkit

The Universal Credit toolkit contains important public information about Universal Credit and the changes it brings. It is designed to help partner organisations who want to explain Universal Credit to claimants.

Representative groups

A range of engagement groups helps to inform the development of Universal Credit.

The DWP Local Authority Associations Steering Group is the main DWP forum for engaging with the local authority associations. The steering group page includes a list of other representative groups.

Universal Support – delivered locally

Rebranding the ‘Local Support Services Framework’ as ‘Universal Support – delivered locally’ brings the service into the Universal Credit family and reflects that the support itself will be available and delivered locally.

  1. Universal Support – delivered locally: information for local authorities

    • Guidance
  2. Universal Credit Local Support Services Framework EOI trialling

    • Guidance
  3. Universal Credit Local Support Services: update and trialling plan

    • Guidance
  4. Universal Support – delivered locally: local support information

    • Guidance
  5. Universal Credit Local Support Services Framework - message from Lord Freud

    • Guidance

Direct Payment Demonstration Projects

These documents provide the latest feedback and background information on the Direct Payment Demonstration Projects that were running in 6 areas of Great Britain from June 2012 until December 2013.

The projects tested paying Housing Benefit directly to tenants to help make sure that the right support for tenants and landlords is in place before full implementation of Universal Credit.

  1. Direct Payment Demonstration Projects: 12 month stage reports

    • Research and analysis
  2. Direct Payment Demonstration Projects: learning and payment figures: May 2014

    • Research and analysis
  3. Direct Payment Demonstration Projects: learning and payment figures: Dec 2013

    • Guidance
  4. Direct Payment Demonstration Projects: learning and payment figures: May 2013

    • Research and analysis

Local authority led pilots

Guidance and updates on the 12 local authority led pilots that looked at preparing claimants for Universal Credit and ran between September 2012 and December 2013.

  1. Universal Credit implementation: findings from local authority pilots

    • Guidance
  2. Local authority led pilots

    • Guidance