Universal Credit for local authorities

This collection brings together documents, information and updates about Universal Credit for local authority staff.

Universal Credit helps make sure claimants are better off in work than they are on benefits. It is available to people who are on a low income or out of work.

Universal Credit helps people prepare for work, move into work or earn more. It replaces 6 existing benefits with a single monthly payment.

Universal Credit rollout

In April 2013 we introduced Universal Credit in parts of Greater Manchester and Cheshire.

In April 2014 we announced the expansion of Universal Credit to the rest of the north west of England. This expansion began in June 2014.

In June 2014, Universal Credit started to become available for new claims from couples in live site areas across England, Wales and Scotland. In autumn 2014 we will start to extend Universal Credit to families. The new service will be in nearly 100 Jobcentres across Great Britain by Christmas.

In September 2014 we announced that Universal Credit will be rolled out across the country to all Jobcentres and local authorities from early next year.

Universal Credit partner toolkit

The Universal Credit toolkit contains important public information about Universal Credit and the changes it brings. It is designed to help partner organisations who want to explain Universal Credit to claimants.

Representative groups

A range of engagement groups helps to inform the development of Universal Credit.

The DWP Local Authority Associations Steering Group is the main DWP forum for engaging with the local authority associations. The steering group page includes a list of other representative groups.

Universal Support – delivered locally

Rebranding the ‘Local Support Services Framework’ as ‘Universal Support – delivered locally’ brings the service into the Universal Credit family and reflects that the support itself will be available and delivered locally.

  1. Universal Support – delivered locally: information for local authorities

    • 6 October 2014
    • Guidance
  2. Universal Credit Local Support Services Framework EOI trialling

    • 29 May 2014
    • Guidance
  3. Universal Credit Local Support Services: update and trialling plan

    • 6 December 2013
    • Guidance
  4. Universal Support – delivered locally: local support information

    • 27 March 2015
    • Guidance
  5. Universal Credit Local Support Services Framework - message from Lord Freud

    • 12 August 2013
    • Guidance

Direct Payment Demonstration Projects

These documents provide the latest feedback and background information on the Direct Payment Demonstration Projects that were running in 6 areas of Great Britain from June 2012 until December 2013.

The projects tested paying Housing Benefit directly to tenants to help make sure that the right support for tenants and landlords is in place before full implementation of Universal Credit.

  1. Direct Payment Demonstration Projects: 12 month stage reports

    • 22 July 2014
    • Research and analysis
  2. Direct Payment Demonstration Projects: learning and payment figures: May 2014

    • 1 July 2014
    • Research and analysis
  3. Direct Payment Demonstration Projects: learning and payment figures: Dec 2013

    • 11 December 2013
    • Guidance
  4. Direct Payment Demonstration Projects: learning and payment figures: May 2013

    • 28 August 2013
    • Research and analysis

Local authority led pilots

Guidance and updates on the 12 local authority led pilots that looked at preparing claimants for Universal Credit and ran between September 2012 and December 2013.

  1. Universal Credit implementation: findings from local authority pilots

    • 27 March 2014
    • Guidance
  2. Local authority led pilots

    • 13 September 2013
    • Guidance