Collection

Research at DVLA reports

Reports on research projects that have been carried out by DVLA.

Published 28 October 2014
Last updated 22 August 2017 — see all updates
From:
Driver and Vehicle Licensing Agency

These reports include customer satisfaction reports and other surveys funded by the research department.

Documents

  1. Digital signature survey 2017

    • Research and analysis

  2. DVLA customer satisfaction 2017

    • Research and analysis
Published 28 October 2014
Last updated 22 August 2017 + show all updates
  1. Surveys updated
  2. DVLA reception survey results added.
  3. Accuracy of the Vehicle Record survey added.
  4. First published.