MOD supplier payment performance, invoice processing and MOD contract payments.
Contacting DBS Enquiry Centres
As part of the Ministry of Defence’’s move to a new IT network, the email addresses of several Defence Business Services’ (DBS) Enquiry Centres have changed.
Finance & Procurement Services Enquiry Centre
The new email address is DBSCS-ECFinanceTeam@mod.gov.uk The phone number is 0151 242 2000
Emails sent to our old email address will be forwarded to the new address for a period of time, but please start using the new email address now.
Our IT network security remains the same. If you need to send sensitive information to DBS, please ensure you are aware of your own or your organisation’s IT security procedures, just as you would have done previously.
Ministry of Defence payment performance
The MOD is a signatory to the Prompt Payment Code and is fully committed, along with the department’s trading partners, to paying all suppliers as quickly as possible.
Since May 2010 we have been aiming to pay 80% of invoices within 5 working days. We have achieved the following performance:
|Financial year 2016/2017||Percentage of invoices paid within 5 days||Percentage of invoices paid within 30 days||Total amount of liability to pay (from April 2017)|
- MOD introduced a new Contracting, Purchasing & Finance (CPF) system in December 2016. The implementation involved planned system downtime. This is reflected in the lower percentages of invoices paid within 5 and 30 days during Q3 and Q4. Data on liability will be updated by end April 17.
|Financial year 2015/2016||Percentage of invoices paid within 5 days||Percentage of invoices paid within 30 days||Total amount of liability to pay (from April 2016)|
Each year, we process approximately 4.2 million invoices with a total value in excess of £27 billion.
Our revenue and invoicing frequently asked questions (FAQs) have information to help suppliers submit invoices to DBS Finance correctly for prompt processing and payment. You will also find contact details; please thoroughly read the information provided before approaching the DBS Finance Enquiry Centre.
Please see below for invoicing forms. Your contract with MOD defines the terms and conditions for payment, and advises which forms you should use for submitting your invoice.
If you need further clarification, you should check with the relevant MOD commercial branch detailed in your contract.
Published: 10 May 2016
Updated: 29 August 2017
- New contact us email included
- Updated the Supplier Performance Data for Financial year 2016/17.
- Added 2016-17 Quarter 2 data.
- Added payment performance table for financial year 2016/2017.
- First published.
From: Ministry of Defence