The equity loan administrator and what they do
After you’ve bought your new home, your Help to Buy agent will pass your details to our equity loan administrator. They will:
set up your Direct Debit – to pay back fees and charges on your equity loan in regular instalments
- arrange for you to pay fees and interest payments on your equity loan (after the first five years)
- help you if you want to pay off some or all of your equity loan
- help you if you want to make changes to your equity loan account
If your property is affected by external cladding
If your block of flats has certain types of external cladding, you may need a specialist valuation on your property.
Nominate a relative to manage your equity loan
If you’re unable to make decisions about your equity loan, you can nominate a relative to manage it for you.
Manage a loan from a previous scheme
If you took out a loan with a scheme that is now closed for applications, you can still read about things like fees and charges for those schemes from our information packs.