Foreign travel advice

Mayotte

Getting help

The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel. 

Emergency services in Mayotte 

Telephone: 112 (ambulance, fire, police) 

or

Ambulance: 15 

Fire: 18 

Police: 17 

Contact your travel provider and insurer 

Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do. 

Refunds and changes to travel 

For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first. 

Find out more about changing or cancelling travel plans, including: 

  • where to get advice if you are in a dispute with a provider 
  • how to access previous versions of travel advice to support a claim 

Support from FCDO 

FCDO has guidance on staying safe and what to do if you need help or support abroad, including: 

Contacting FCDO 

Follow and contact FCDO travel on Twitter, Facebook and Instagram. You can also sign up to get email notifications when this travel advice is updated. 

You can also contact FCDO online

Help abroad in an emergency 

There is no British Embassy in Mayotte and the British Embassy in Paris, France, supports British nationals who need emergency help from the UK government. 

FCDO in London 

You can call FCDO in London if you need urgent help because something has happened to a friend or relative abroad. 

Telephone: 020 7008 5000 (24 hours) 

Find out about call charges